Terms of service

This website is run by Mohd Munazir, trading as Pouffy Manufacturer. By using it or placing an order, you agree to these terms and to our shipping, returns & exchange, refund & cancellation and privacy policies, which form part of them.

You need to be 18 or older to place an order. Please give accurate contact and delivery details, because we rely on them to deliver your order.

We describe and photograph every piece as accurately as we can, but colours and textures vary with screens and natural materials, and dimensions are approximate.

Prices are in Indian rupees. Any taxes or charges are shown at checkout before you pay. If we list a price in error, we'll contact you before dispatching the order, and refund you in full if you'd rather not go ahead.

Your order is accepted when we confirm it. We may decline or cancel an order if an item is out of stock, a price was listed in error, we suspect fraud, or we can't deliver to your address. In each case you get a full refund.

Payments are processed securely by Shiprocket Checkout and its payment partners. Where Cash on Delivery is offered, you pay the courier when your order arrives.

These are covered by our shipping, returns & exchange and refund & cancellation policies.

Each product's warranty period is shown on its page. The warranty covers manufacturing defects under normal household use. It doesn't cover wear and tear, misuse, accidents or damage from improper cleaning.

Made-to-order pieces are quoted separately. We confirm the price, specification and timeline with you before you pay. Because they're made for you, custom pieces can only be returned if they arrive damaged or defective.

Keep your sign-in details private. You're responsible for activity on your account.

The text, photos, designs and logos on this site belong to Mohd Munazir, trading as Pouffy Manufacturer. Please don't copy or reuse them without our written permission.

As far as the law allows, our liability for any order is limited to the amount you paid for it, and we aren't liable for indirect or consequential losses. Nothing in these terms affects your rights under the Consumer Protection Act, 2019.

These terms are governed by the laws of India. Disputes are subject to the courts at New Delhi.

We may update these terms. The version on this page when you place an order is the one that applies to it. Questions? Email poufeewoods@gmail.com or call +91 99992 16057.